Privacy Policy

We only collect what we need to make H2Home deliver your water seamlessly:

• Account Information: Your email address and password (encrypted tighter than a sealed water bottle)
• Contact Details: Phone number and email for delivery notifications and updates (we won't spam you, promise)
• Delivery Information: Your delivery address, water preferences, and delivery schedule (we need to know where and what to deliver!)
• Payment Information: Securely processed through our payment partners (we never store your full card details)
• Usage Analytics: How you use the service (to make it even more convenient)

Your data security is our top priority:

• Encryption: All data is encrypted in transit and at rest
• Secure Servers: Hosted on industry-leading cloud infrastructure
• Access Controls: Only authorized team members can access systems
• Regular Audits: We regularly review and update our security practices
• Secure Payment Processing: Payment information is handled by trusted third-party processors

We use your information to:

• Schedule and deliver your water orders to your specified address (that's literally our job)
• Send you delivery notifications and updates about your subscription
• Process payments and manage your subscription
• Improve our service and add new features
• Provide customer support when you need help
• Comply with legal requirements (the boring but necessary stuff)

We will NEVER sell your personal information to third parties. That's not cool, and we're all about being cool.

We work with trusted partners to deliver our services:

• Delivery Services: To physically deliver your water orders to your door
• Email Services: To send delivery notifications and account updates
• SMS Providers: To send text message notifications about deliveries
• Payment Processors: To handle subscription payments securely
• Analytics Tools: To understand how to improve H2Home and your experience

All our partners are required to maintain the same high standards of data protection that we do.

You have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your account and data
• Export your data
• Opt out of marketing communications

To exercise any of these rights, just contact us. We'll handle it faster than you can say "H2Home!"